❓ Frequently Asked Questions (FAQs)
A: Because we offer tiered and volume-based pricing, we do not list all rates publicly. Please contact us via LiveChat or Contact form on “Contact Us” page, detailing the product(s) and the estimated annual volume you require, and a sales representative will respond within one business day.
A: Our MOQs vary by product category. For common culinary staples, the minimum is typically 25kg, while specialty botanicals may have lower or higher MOQs depending on rarity and sourcing complexity. Please contact us via LiveChat or Contact form on “Contact Us” page and our sales representative will confirm the exact MOQ upon quotation.
A: Yes, we encourage sampling to ensure our product meets your manufacturing specifications. Verified B2B customers can request sample quantities through their account manager or Please contact us via LiveChat or Contact form on “Contact Us” page specifying the required grade and format and our sales representative will reach back to you with detailed feedback within 48hours.
A: We provide a comprehensive Certificate of Analysis (COA) with every bulk shipment, verifying key metrics like moisture content, volatile oil percentage, and microbial/heavy metal testing. We also provide documentation for relevant organic, kosher, or halal certifications upon request.
A: Yes, Alfa Herbs and Spice handles global wholesale logistics. We provide detailed freight quotes and manage all necessary export/import documentation, working primarily with EXW, FOB, and CIF incoterms based on your preferred arrangement.